Privacy Policy

1. Information We Collect

RealVoiceover collects information that you voluntarily provide when you: (a) create an account and register as a voice artist or client; (b) build and manage your voice artist profile; (c) upload portfolio samples including audio files, video files, and images; (d) submit service request or booking inquiries; (e) subscribe to newsletters or marketing communications; (f) contact our support team; or (g) participate in surveys or platform feedback initiatives. The types of information we collect include your full name, email address, country of residence, professional biography, service categories, portfolio media, project descriptions, and any other information you choose to provide.

2. Information Collected Automatically

When you browse or interact with RealVoiceover, we may automatically collect certain technical information including: (a) your IP address and approximate geographic location; (b) browser type, device type, and operating system; (c) pages viewed, time spent on pages, and navigation patterns; (d) referring website or source; and (e) other standard server log data. This information helps us optimize the Platform, diagnose technical issues, and improve the user experience.

3. How We Use Your Information

We use the collected information for the following purposes: (a) to operate, maintain, and improve the Platform and its features; (b) to display voice artist portfolios and facilitate client discovery; (c) to deliver service request inquiries to the appropriate voice artists; (d) to communicate with you regarding your account, inquiries, and platform updates; (e) to enforce our Terms of Service and Acceptable Use Policy; (f) to detect, prevent, and address fraudulent, abusive, or unauthorized activity; (g) to measure and analyze platform usage and performance; and (h) to comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA) or the United Kingdom, we process personal data based on one or more of the following legal bases: (a) your consent, which you may withdraw at any time; (b) the necessity of processing for the performance of a contract; (c) compliance with a legal obligation; or (d) our legitimate interests in operating and improving the Platform, provided these do not override your fundamental rights and freedoms.

5. Data Sharing and Disclosure

RealVoiceover does not sell your personal information to third parties. We may share your information in the following circumstances: (a) with voice artists when you submit a service request inquiry; (b) with service providers who assist us in operating the Platform (e.g., hosting, analytics, email delivery) under strict confidentiality agreements; (c) when required by law, legal process, or governmental request; (d) to protect the rights, property, or safety of RealVoiceover, our users, or the public; or (e) in connection with a merger, acquisition, or sale of assets, with appropriate notice to users.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Platform's services. We may retain certain information after account closure for legitimate business purposes, legal compliance, fraud prevention, and record-keeping, subject to applicable data protection laws. You may request deletion of your data as described in Section 9.

7. Data Security

RealVoiceover implements reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, secure server infrastructure, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards such as Standard Contractual Clauses or reliance on adequacy decisions by relevant authorities.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information: (a) the right to access the personal data we hold about you; (b) the right to correct inaccurate or incomplete data; (c) the right to delete your personal data (right to be forgotten); (d) the right to restrict or object to processing; (e) the right to data portability; (f) the right to withdraw consent at any time without affecting the lawfulness of prior processing; and (g) the right to lodge a complaint with a data protection authority. To exercise these rights, please contact us through the Contact Us page.

10. Cookies and Tracking Technologies

RealVoiceover uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and understand user behavior. You can control cookie preferences through your browser settings and our Cookie Consent Manager. For detailed information about the cookies we use, please refer to our Cookie Policy.

11. Children's Privacy

RealVoiceover is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately.

12. Third-Party Links

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of any third-party sites you visit. RealVoiceover is not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on the Platform and, where appropriate, by email. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@realvoiceover.com or through the Contact Us page on the Platform. We are committed to addressing your inquiries promptly and transparently.